Hochschule Darmstadt - Fb Informatik

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Modulbeschreibung
Module:Quality Management
Module numbers:41.4876 [PVL 41.4877]
Language:english
Study programme:Dualer Master 2021 - Katalog AS: Anwendungs- und systemorientierte Module
Dualer Master 2021 - Vertiefung SE: Software-Engineering
Master 2021 - Katalog AS: Anwendungs- und systemorientierte Module
Master 2021 - Vertiefung SE: Software-Engineering
Dualer Master 2013 - Katalog AS: Anwendungs- und systemorientierte Module
Dualer Master 2013 - Vertiefung SE: Software-Engineering
JIM 2013 - Elective Catalogue J
Master 2013 - Katalog AS: Anwendungs- und systemorientierte Module
Master 2013 - Vertiefung SE: Software-Engineering
JIM 2006 - Courses
Master 2006 - Katalog AS: Anwendungs- und systemorientierte Module
Master 2006 - Vertiefung AE: Application Engineering
Master 2006 - Vertiefung TS: Technische Systeme
MN Data Science 2016 - Katalog M-I_I: Allgemeine Wahlpflicht Informatik
Type of course:V+P = Lecture+Practical
Weekly hours:2+1
Credit Points:5
Exam:oral exam
Registering for examexplicitly and independent of booking
PVL (e.g. Practical):not graded (ungraded practical)
Frequency of offering:each winter semester (lastly in SS 2016)
Required knowledge:English language skills
Learning objectives:
  • The students will learn the foundation of modern approaches to quality management at the organizational and project level.
  • They will become familiar with the principles and approaches for improvement of process and product quality.
  • They will learn to recognize management weaknesses and their consequences to quality.
  • They will also learn to read and interpret QM related literature such as standards.
Content:
  • Introduction; quality vs. efficiency; what is quality ?
  • Statistical process control (SPC)
  • Zero defects approach, quality management maturity grid (QMMI)
  • Deming's system of profound knowledge
  • Measuring performance vs. measuring quality
  • Total quality control / management (TQC, TQM)
  • Kaizen
  • The ISO 9000 Quality management system
  • Capability maturity model integration (CMMI)
Literature:
  • ISO 9000 standards family
  • CMMI for development
  • M.B.Chrissis, M. Konrad, S. Shrum: CMMI Guidelines for Process Integration and Product Improvement, Addison-Wesley Pearson, 3rd ed., 2011
  • Gerald M. Weinberg. Quality Software Mamagent, Vol. 1-4, Dorset House Publishing, 1992
  • M. Imai. Kaizen. The Key to Japan's Competitive Success. McGraw-Hill, 1986
  • K. Ishikawa. What is Total Quality Control? The Japanese Way. Prentice-Hall, 1985
  • W. Edwards Deming. Out of the Crisis. MIT Press, 2000
  • Philip B. Crosby. Quality is Free. McGraw-Hill, 1979
  • W. A. Shewhart. Economic Control of Quality of Manufactured Product. 50th anniversary commemorative reissue, American Society for Quality, ASQ, 1980
  • F. Taylor. Principles of Scientific Management. Harper & Brothers, New York and London, 1911
  • Current research papers and case studies
Lecture style / Teaching aids:Lecture with workshop character, practical training in small groups, slides
Responsibility:Alexander del Pino
Released:WS 2013/2014
Professional competencies:
  • formal, algorithmic, mathematical competencies: low
  • analytical, design and implementation competencies: low
  • technological competencies: high (Qualitätsmanagement)
  • capability for scientific work: low
Interdisciplinary competencies:
  • project related competencies: high
  • interdisciplinary expertise: basic economic competence

[Fachbereich Informatik] [Hochschule Darmstadt]
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